Relationships Australia NSW transforms bet365 live casino IT Infrastructure (almost overnight)
Mark Hindle, Head of Technology at Relationships bet365 live casino NSW
It was November 14th, 2014, and Mark Hindle walked into the office of Relationships bet365 live casino NSW, fresh and ready to take on his new role.
Little did he know bet365 live casino that lay ahead.
Mark soon discovered that the bet365 live casino environment he inherited was not only outdated, but in some cases almost 12 years old. To make matters even more challenging, the board informed him that there was a critical head office relocation scheduled to take place the following February.
So, with 23 sites across NSW all containing independent phone systems and disparate legacy hardware and, the current carrier embargo just around the corner, Mark made the tough decision not just to migrate the legacy hardware across but rather embark on an Infrastructure Revolution project that would better position them for growth in the future. Mark knew the company needed to adopt a more centralised approach to managing bet365 live casino infrastructure, one that would enable them to deliver more innovative services in the future.
bet365 live casino reflects on what motivated him to make such a bold call: “Some of the technology I was working with was almost 12 years old, you just wouldn’t move it, it would be too much of a hassle. Added to this, it provided us with no visibility. If something was to break, someone would have to go out to each location and fix it independently. That’s why, with the move happening the following February, it was the right time to upgrade our bet365 live casino and create a more centralised approach to managing it.”
But now the challenge was to find a vendor that could help Mark not only achieve his bold vision but do bet365 live casino in such a tight timeframe. Enter Macquarie Telecom, who enthusiastically took up this challenge and worked alongside Mark to successfully achieve his vision in time for the office move the following February.
bet365 live casino comments on some of the key reasons he ended up choosing Macquarie Telecom and why the project was a success: ” Not only did bet365 live casino proposal meet all our needs, but it was also the most cost effective and enabled us to update our ageing infrastructure. With all the challenges that were in front of me and also with the current carrier embargo around the corner, I couldn’t have felt I was in better hands. Macquarie introduced key service delivery personnel early in the engagement, which was pivotal to the success of this project. Every step of the way they continued to go above and beyond of what was expected of them and that’s what really got this project across the line.”
This consultative approach together with the close bet365 live casino Macquarie Telecom has with wholesale Carrier suppliers were essential to the success of the project over the busy Christmas period.
Now that Relationships Australia NSW has this platform in place they can focus on growing bet365 live casino business and developing new innovative services for the community.
To learn more about the great service Relationships bet365 live casino NSW provides to the community click here
For a more detailed look at how we helped Relationships bet365 live casino NSW, you can check out the full case study here.
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