bet365 live casino games wins Best Customer Experience in the bet365 best sports betting app

Macquarie takes double gold at global awards with bet365 best sports betting app Customer Experience and CEO of the Year

bet365 live casino games (ASX: MAQ), has taken double gold at the annual bet365 best sports betting app Communications Awards hosted virtually from London. The company received the award for the bet365 best sports betting app Customer bet365 best sports betting app and David Tudehope won bet365 best sports betting app Year. Macquarie received the Customer bet365 best sports betting app (CX) Award for its Heartbeat program and outstanding customer experience measured by a bet365 best sports betting app-leading +86 NPS. The Heartbeat program encourages Macquarie’s entire team to delight customers and literally do the opposite of industry counterparts. Macquarie’s CEO David Tudehope was recognised for his 28-year career, championing the de-regulation of the telco industry, bucking the trend of poor bet365 best sports betting app service among competitors, and pioneering innovative technologies in Australia, including colocation data centres in the early 2000s and SD-WAN in 2016.

Macquarie’s antithetical approach to industry counterparts is illustrated in its share price growth – over the past three years, it has risen 83% versus the overall decline of 18% across other telcos^[1]. The company delivered its sixth consecutive year of profitable growth in its most recent FY20 results, which underscored a circa-0m investment into sovereign government and enterprise data centres in Australia this year.

Presenting Mr. Tudehope with the bet365 best sports betting app at the ceremony held overnight in London, Nokia UK and Ireland CEO Cormac Whelan said:

“For the bet365 best sports betting app Year, we’re definitely looking for the X-Factor and we definitely found it here. The judges described the winner as the most customer bet365 best sports betting app focused CEO they’ve ever seen. Which has resulted in his company delivering a net promoter score at the same level as Apple and Amazon.

“He championed increased competition in his own domestic market and has delivered outstanding growth for the company he himself founded in 1992.”

David Homer, Senior Client Partner at Capita, who awarded the Customer bet365 best sports betting app Award, added:

“Providing the bet365 best sports betting app all-round experience with customers is the focus for this particular award. The winner motivated staff to look for ways to delight customers and hence increasing the company’s net promoter score.”

Commending the awards, bet365 live casino games Chairman Peter James said:

“This bet365 best sports betting app is a testament to Macquarie’s purpose since day one to make a difference in our industry, and I’d like to thank our staff and customers for making it possible.

“David and Macquarie have always placed customer service bet365 best sports betting app at the centre of decision making, from product release, to staff hiring profiles, to staff incentives. This award provides a shining example of an Australian company setting the bar for outstanding customer service on a global stage.”

The bet365 best sports betting app Communications Awards are the most revered mark of achievement in the global telecom industry. For over 22 years, the awards have recognised innovation excellence in global telecoms companies and attract hundreds of submissions annually.

_{[1] Data Source: Yahoo Finance & ASX}